It would have been great if the estimation time of the job was more accurate and the if I would have been offered a loaner car to use due to the length of time it took

Beau is a great service adviser. Got me squared away and communicated great throughout the process.

The experience with the staff is always great. I get checked in quickly, and the work in my vehicle is always efficient. Rodger is always great with communication, and just a good person to work with. The only thing is I have seen better customer “refreshment areas” at other Chevy dealerships (i.e. John Elway in Denver is the best I’ve seen). It’s just really uninviting, and looks like the staff, management included just doesn’t care about it at all.

My service advisor, Gerry Burrows, always does a great job.

Chris is always very helpful and professional. I feel like he is giving me the service I need without anything I don't need. I am happy to do business with him.

Gerry Burrows is an excellent Service Rep.

Roger was awesome to work with. Everything was great

service was good

Always quick and I can count on Chris (svc writer) to ensure all my vehicles are taken care of.

I had an 8:30 appointment. I sat there for over 2 hours waiting only to be told that the tech had just started working on my vehicle at 10:30. While I have no problem with the person who did the actual work, the customer service sucked. The customer service rep didn't notify about the tech not being able to work on my vehicle, he then tried to convince me that the reason my brake fluid was low was because I needed new brake pads. I just had the brakes redone recently. He then tried to order a bunch of stuff that I didn't want done just in case I felt like having it done later. I had to refuse 3 times. It was one of the worst customer service experiences that I have ever had with an auto dealer. I will be going farther now when my vehicle needs serviced because I refuse to bring it back there.