635 Reviews Found
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Daniels Long Chevrolet
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Confirmed Sales Customer
Max Cornalino did a superb job. He made sure I was taken care of when I purchased my 2020 Silverado.
Fernando C.
COLORADO SPRINGS
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
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Confirmed Service Customer
Fast and the video inspection was a great comfort knowing what is going on with my car. Thanks well done.
Kenneth T.
CANON CITY
Business Response
Hi, we are so happy to read such a great review about Daniels Long Chevrolet! We hope to be of service to you again in the future. Best wishes, Daniels Long Chevrolet
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Confirmed Service Customer
New truck so everything was covered but definitely great customer service from everyone. Jonathan was awesome. Thanks for everything
John W.
COLORADO SPGS
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
The Daniel's Long maintenance team were professional and did a great job. I am especially appreciative of Gerry and his efforts on my behalf. Thank you On the other hand, Garin Murdock attempted to grossly overcharge me for an extended warranty. I met with him to purchase an extended warranty for my 2017 Grand Sport Corvette. After gathering the information on the car, Garin offered me a 3rd Party Agreement for $3700. I told him I had been on line and his offer was insulting and outrageous. He then offered me a second 3 party agreement for $2400. I told him that that offer was equally outrageous. I requested the GM Extended Warranty that was on my iPhone. He went to the GM site and came up with a figure of $1360 with a $100 decreeable. I was able to purchase the same GM Extended Warranty with $0 deductible for $1298 on line. I guess maybe Garin should put a sign on his desk "Caveat Emptor".
William S.
COLORADO SPGS
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Daniels Long Chevrolet
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Confirmed Service Customer
Chris always takes such good care of me when I come in for an oil change! He���s very mindful that I���m a busy woman and he gets me in and out in a timely fashion.
Debbie M.
CRIPPLE CREEK
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Had a very good experience. Chris is an excellent service advisor. Would highly recommend.
Ronald C.
WOODLAND PARK
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
My experience with my service agent was excellent . he was polite informative and kept me up to date on my vehicle . exvellent
Edward M.
COLORADO SPGS
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Hi, thanks for taking the time to leave a review.
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Confirmed Service Customer
Only reason I come back is because of the coupon book, this is the second time they told me I needed my car fixed and try to charger me FOUR times as much as any other place for work being done. Just outrageous!
Melanie L.
COLORADO SPGS
Business Response
We are disappointed to hear that you did not have a more positive experience with us at Daniels Long Chevrolet. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Daniels Long Chevrolet (719) 632-5591
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Daniels Long Chevrolet
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Confirmed Sales Customer
Aquarion Yarbrough was hands down the best car salesman I have ever had help me with buying a car! Will return and recommend him to others!
Shelby W.
CASTLE ROCK
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Daniels Long Chevrolet.
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Confirmed Sales Customer
Me and the wife enjoyed the experience. Daniel Long has a great sales team l, but the salesman Chris is new to sales and needs more training. He didn���t know a lot about the vehicles or the loan rates. He told me I qualified for financing for 0% through GMC and said it qualified for the vehicle we wanted. Then come to find out it wasn���t for the vehicle we wanted. My family needed a bigger vehicle and I explained that to him and told him several times I needed a vehicle with a 3rd row and that���s why I was trading in my truck for an SUV so we all could ride together. He still insisted in myself trying to get into a brand new truck. When that wasn���t fixing the issue when I clearly stated that I wanted an SUV. He also kept referencing his phone for the information on different vehicles or asking other colleague for information. I recommend he does more research on vehicles when selling them. That would show he knows what he is doing and shows he is a competent sales person. The Sales Manager Tavis was excellent and is the one that made the deal for me and my wife to go forward with the purchase. Tavis is clearly experienced and knew what was going on. If Tavis didn���t step in and help with the deal I would of walked away. Tavis and the finance department made the trip worth coming in and getting a new vehicle. I would recommend people to come into Daniel long but wouldn���t recommend them to see Chris till he gets more experience under his belt.
Zach P.
COLORADO SPRINGS
Business Response
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
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Confirmed Service Customer
Would be a 5 if they would be more careful about foot prints on my floor mat (grease foot print).
Kenneth W.
COLORADO SPGS
Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Sales Customer
Daniel was very helpful and non pressuring during the sale and made it the best car buying experience I���ve ever had
Brianna F.
COLORADO SPRINGS
Business Response
Hi, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Service Customer
Went in to get a leak fixed. Prior to bringing truck in there were no obvious leaks showing , the very next day of getting my truck back I was starting to have oil leaking and staining the drive way and parking area. Not a little amount either, a lot. Will not be going back here.
Acashia M.
COLORADO SPRINGS
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (719) 632-5591 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Thank you for taking the time to share your feedback, Joseph. I'm happy to hear that our service team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
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Business Response
Steve , thank you for your kind words. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!