615 Reviews Found
Business Response
Thanks for the great feedback!
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Confirmed Sales Customer
Our sales person was very knowledgeable about the product very helpful and prompt. However you would think when a person buys a $30,000 automobile that it would be detailed at the time of delivery. During my wife's drive home she could barely see out the windows they had not been cleaned at all what happened to pride in workmanship.
Gary S.
COLORADO SPRINGS
Business Response
Gary, we would like to extend our most sincere apologies for the experience that you had at our service department. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
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Confirmed Service Customer
Frank the service Rep. Was Great. He called me with updates on how long it would take. He also check with the extended warranty company about the repairs t Hat needed to be done. The had the car ready and done when they said it would be.
Suzanne H.
COLORADO SPGS
Business Response
Suzanne, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Daniels Long Chevrolet. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
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Confirmed Service Customer
Chris was honest and very efficient.
Luanne W.
COLORADO SPRINGS
Business Response
Thanks for the great feedback!
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Confirmed Service Customer
I appreciate Carl and his hard work ensuring that I am completely satisfied with the services I receive at Daniels Long.
Scarlett M.
COLORADO SPGS
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Daniels Long Chevrolet and we hope to see you again soon!
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Confirmed Service Customer
You have great people working at Daniels Long. Thank you for the amazing customer service.
Susan B.
COLORADO SPGS
Business Response
Our team is very happy to hear about your excellent review and I hope we can continue to provide you with outstanding service.
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Confirmed Service Customer
Friendly and knowledgeable advisor, great technicians who found the problem quickly!
Eva H.
COLORADO SPGS
Business Response
Our team will be so happy to read your great review. If you ever have any questions or concerns don't hesitate to give us a call!
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Confirmed Service Customer
They kept at my trucks issue until the problem was resolved. Appreciate the effort.
David V.
COLORADO SPGS
Business Response
David, we appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Daniels Long Chevrolet team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
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Business Response
Allen, we appreciate your kind words. The entire team at Daniels Long Chevrolet thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
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Confirmed Sales Customer
Solid experience, left the dealership feeling I got a great deal.
Ronald L.
COLORADO SPRINGS
Business Response
Hi there, your satisfaction is our top priority. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
I realized that my last Corvette warranty oil change was about to expire on the day of service. I called in the afternoon and Service Consultant Chris Barger still was able to squeeze me in for service within two hours and my car was finished within an hour after that. You cannot ask for better customer treatment.
Colin S.
COLORADO SPGS
Business Response
Thank you for taking the time to share your feedback, Colin. I'm happy to hear that our service team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
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Confirmed Service Customer
They were ready when at my scheduled appointment time, they reviewed my service with me, they took my car in to the shop, they finished the work in the scheduled time, the bill was what they planned, and I left knowing that they had completed the job. The definition of customer service.
Hugh M.
COLORADO SPGS
Business Response
Hugh, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Daniels Long Chevrolet. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
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Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
As always, Anthony Silva took great care of me.
Michael S.
COLORADO SPGS
Business Response
Michael, we sincerely appreciate your feedback. Each employee is a valued member of the Daniels Long Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Service Customer
Chris Barger has always been great and a huge help. Thanks Chris!
Collin B.
COLORADO SPGS
Business Response
Collin, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Daniels Long Chevrolet. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
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Business Response
Steve, we sincerely appreciate your feedback. Each employee is a valued member of the Daniels Long Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Service Customer
$81.40 in labor to adjust a wiper arm, replace a fuel cap, and replace a light bulb?
Robert A.
COLORADO SPGS
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Confirmed Sales Customer
Before I arrived, I had worked with Shaun via email and communicated a potential vehicle I wanted. When I Arrived to the dealership, Shaun immediately greeted me and show me around the selections that was there. He was able to find me the perfect fit for a vehicle that we were able to make a deal. He’s an excellent salesman and I would highly recommend anyone buying a car to go to him
Christopher G.
COLORADO SPRINGS
Business Response
Christopher, our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Daniels Long Chevrolet service team would like to thank you for coming in and we hope to see you again in the near future.
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Business Response
Jennifer, thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Business Response
Thank you very much!