645 Reviews Found
Confirmed Sales Customer
David Bales took the time to help me explore vehicle options and took an interest in my vehicle search.
Thomas B.
COLORADO SPRINGS
Business Response
Thomas - thank you for sharing this great feedback with us about your sales experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
Was this review helpful?
Confirmed Service Customer
Very accommodating, fast and thorough work
James T.
COLORADO SPGS
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you for choosing Daniels Long Chevrolet and we hope to see you again.
Was this review helpful?
Confirmed Sales Customer
Still some open actions regarding hail damage but so far Andy and the Long team have kept their end of the bargain. Scheduled for paint shop 1 March. Everyone was super helpful and the process was fairly quick (I'm guessing about 2-3 hours). The GM came buy and said hi. Dealership was nice and clean. I also got to meet Jerry from the service dept. and got a text from him. Great personal touch.
Brice N.
MONUMENT
Business Response
Our goal is to provide top-notch sales so we appreciate your kind words about your experience. The whole Daniels Long Chevrolet sales team would like to thank you for coming in and we hope to see you again in the near future.
Was this review helpful?
Business Response
Robert, we appreciate your kind words. The entire team at Daniels Long Chevrolet thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
Was this review helpful?
Confirmed Sales Customer
This was pleasant experience and I feel like I got a good deal.
Danny G.
PUEBLO
Business Response
Hi Danny, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Definitely recommend frank Owen to anyone, he was patient, listened to all my questions, and didn’t try to talk down to me or make me feel dumb. He was amazing!
Stacey P.
COLORADO SPRINGS
Business Response
Stacey- thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
Was this review helpful?
Confirmed Service Customer
Carl was so helpful and friendly! He went above and beyond to ease my mind about my car. He even offered to help me with things that weren't really apart of his job just because he wanted me to be happy. Thank you Carl for your amazing consumer service.
Ariel N.
COLORADO SPGS
Business Response
Ariel, our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Daniels Long Chevrolet service team would like to thank you for coming in and we hope to see you again in the near future.
Was this review helpful?
Confirmed Service Customer
Anthony makes your service experience go very nicely! Always makes you feel welcome.
Steve T.
COLORADO SPGS
Business Response
Hi, thanks for taking the time to leave a review.
Was this review helpful?
Confirmed Service Customer
Whatever they did to fix the shaking, worked!! But now the one working windshield sprayer doesn’t work but the new one is amazing.
Edward F.
PAGOSA SPRINGS
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Sales Customer
James and mike (manager) were awesome. Already did recomend a friend. Hes looking for a truck.
Louis S.
PEYTON
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
Was this review helpful?
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please don't hesitate to reach out!
Was this review helpful?
Confirmed Service Customer
Chris is very nice and helpful. Excellent customer service and service of my car. I was in and out in no time. Very positive experience.
Michelle B.
COLORADO SPGS
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
Was this review helpful?
Business Response
We appreciate the kind words!
Was this review helpful?
Confirmed Service Customer
Everyone is nice. However, I couldn't find my service coupon book. My service person seem put it out that he had to problem solve around it. The heart of customer service is problem solving. Its 2019, you should be able to access something like this so that it is not a deal breaker for accessing service. I know that the dealership that I bought my truck from in California links to my Chevy App on my phone. Also, the air compressor wasn't working at the dealership didn't work. My service person should have recommended skipping my tire rotation because the tires were off balance. I had to go to Les Schwab to get them aired up properly. Its the second time that I have had my tires rotated at Daniel Long and they didn't air my Chevy's tires up correctly. Last time, they also didn't replace the fuel filter at the time of service.
Megan R.
COLORADO SPGS
Was this review helpful?
Confirmed Sales Customer
I hate buying a vehicle because there is usually so much pressure from the salesperson but that was not the case with James. He was great and listened to what I wanted and didn’t want and there was no pressure. He was very helpful!
Kerri E.
PUEBLO
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
Was this review helpful?
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
Was this review helpful?
Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Great customer service and quick service time.
Francisco S.
FOUNTAIN
Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
Was this review helpful?
Confirmed Service Customer
Carl always handle every issue with care, concern, and promptly.
Yolanda R.
COLORADO SPGS
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.