750 Reviews Found
Confirmed Service Customer
Need some work done on my truck No hesitation made appointment they got it done!!
Rick L.
COLORADO SPRINGS
Business Response
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!
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Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Daniels Long Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Worst service ever received. 6 days to order a part.
Michael O.
COLORADO SPGS
Business Response
We apologize that we did not meet your expectations, but would like to thank you for providing us with this feedback. We want to research your situation and discuss options to make things right. Please contact our team at your earliest convenience so we can work on a solution.
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Business Response
Thank you for taking the time to share your feedback, Pamela. I'm happy to hear that our team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
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Confirmed Service Customer
Had my first oil change and needed to ask some minor questions regarding my new vehicle......everyone so helpful and able to answer my questions. A great experience!
Susan P.
COLORADO SPGS
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Daniels Long Chevrolet! We sincerely value your business and look forward to your next visit!
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Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and we hope that you don���t hesitate to call us if you���d like to discuss anything in greater detail.
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Business Response
Customer satisfaction is our #1 priority, and it's wonderful to hear you enjoyed working with our team. Please don't hesitate to give us a call with any further questions you may have. Until the next time we meet, take care!
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Confirmed Service Customer
Chris goy ud in quickly, got our brakes repaired and on the road w/ as little delay as possible!
Robert C.
CANON CITY
Business Response
It is important our customers feel completely confident with the customer service they receive and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us!
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Business Response
We appreciate your high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I had an oil change and tire rotation . My tires aren���t reading the same pressure . In fact the one that was low before the rotation is still low after . This makes me question if the service was performed.
Keith L.
COLORADO SPGS
Business Response
Thank you for sharing your experience with us. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance!
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Confirmed Service Customer
Chris was great, friendly, professional and great to interact with
Nick S.
FOUNTAIN
Business Response
Thank you for your feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Until next time, take care!
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Confirmed Service Customer
Went for first service on my Corvette. I suppose the service was okay but I would never know based on the feedback from the service people. "Here's your keys and paperwork, the car is over there" Corvette is a high tech, complicated car, not to mention 'pricy', so I have questions but never the chance to ask them other than "where's it parked". Not to impressed.
Richard R.
COLORADO SPRINGS
Business Response
Thank you for sharing your experience. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to give us a call if you would like to further discuss your visit.
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Business Response
It is important our customers feel completely confident with the customer service they receive and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us!
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Confirmed Service Customer
They are always super friendly and very helpful.
Ashleigh W.
COLORADO SPRINGS
Business Response
We are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please don't hesitate to reach out!
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Confirmed Service Customer
So far so good on the service side of things @ Daniels Long! Looking forward to my next experience with them.
Thomas H.
COLORADO SPRINGS
Business Response
Thank you for the five-star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, please let us know - we are happy to help!
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Confirmed Sales Customer
My only complaint i s the time required to complete the transaction.
Reta R.
FOUNTAIN
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and we hope that you don���t hesitate to call us if you���d like to discuss anything in greater detail.
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Confirmed Service Customer
Check engine light keeps coming on in my truck, took to dealership and they changed the fuel filter and called and said it was good to go. After picking the truck the check engine light returned before I even drove 1 mile. Called back the tech and he had no explanation while a test drive wasn't done on the truck after the fuel filter was changed. I also change my fuel filter every 2 oil changes and he had it changed without even discussing the charge OR ASKING ME IF I WOULD LIKE IT DONE! Very unprofessional
Jared C.
COLORADO SPGS
Business Response
Jared, we sincerely apologize that we did not meet your expectations. At Daniels Long Chevrolet, we always want to have happy customers and this feedback will help us improve. Please contact us at your earliest convenience so we can discuss what happened and work on a solution.
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
Max was courteous, knowledgeable and eager to help. The whole experience was a total turn around from a year ago in March. We got the help and information we needed and were able to get the vehicle we wanted as opposed to one that was pushed on to us! Thank you for a great experience 7/17/20. Keep that MAX guy around. He's good for business!!!
Patricia A.
FOUNTAIN
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. We're glad to hear that Max was able to provide you with the excellent customer service you deserve. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
The service was perfect and the service adviser was so responsive I really recommend
Emmanuel P.
COLORADO SPRINGS
Business Response
We are so happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit. Until next time, take care!